a unique spa experience with attentive staff and great breakfast options

Enjoyed the beautiful pool and excellent service.

Recommend for a getaway

Comfortable room, refreshing pool, with easy access to tram transport that takes you into the heart of the city in just 15 minutes.

Was all great.

The hotel’s location made it easy to explore the nearby Alsatian Museum—such a lovely way to spend time with our grown children. The spa facilities were a real treat for us, and we loved relaxing together after a day of sightseeing.

In my wife’s opinion, it would be great to have a larger family dining area, especially during busy meal times.

I had a great stay! The pool was fantastic and the gourmet restaurant served the best carrot soup and creme brûlée I’ve ever had. The bathtub was super relaxing too!

The Classic Twin Room was clean and modern with comfy beds and quality linens. It felt spacious enough for a family, and I loved the natural light from the big windows. The air conditioning had a few hiccups, though. sometimes it was a bit confusing and the room got warmer than I wanted at night.

The spa was relaxing, while the room safe did not work during my stay.

great access to tram and nearby attractions for leisurely walks

During my stay, I really appreciated how close the tram stop was, making it easy to reach various spots around the city, and I enjoyed a peaceful stroll around the Petite France area, which is absolutely beautiful. it really made my experience memorable.

Nicely designed rooms with vibrant decor and ample natural light. Comfortable beds with quality linens ensure a good night's rest. Reliable free Wi-Fi throughout the hotel.

The lack of basic amenities like a fridge or slippers in the room feels disproportionate for the price point. The spa pool is notably icy, making it less inviting for relaxation, and accessing the spa involves navigating through changing rooms, which can lead to delays. Additionally, the use of only paper cups in a four-star establishment seems underwhelming. The option for snacks in the bar is absent, leaving little for those late-night cravings.

Comfortable Stay with Room for Improvement

We enjoyed our family trip, especially the convenient tram access. The pool provided great relaxation, but a few amenities like hangers and bathroom supplies were lacking. Consider exploring nearby dining options, as the hotel’s restaurant isn’t very accommodating. Overall, a pleasant stay, but more attention to detail is needed.

Had a great group trip here! We visited the Alsatian Museum and the Museum of Decorative Arts. Renting bikes with Vélhop made getting around super easy. We enjoyed the terrace meals, perfect for sunny days. The rooms were clean, and the restaurant offered tasty meals at good prices. Just a quick tram ride to the city center.

The only downside was the air conditioning. It was confusing, and the room got warm at night, which made it hard to sleep comfortably.

This place suits me perfectly with its indoor pool, 24-hour reception, and fitness center. The staff has always been helpful, even guiding me once when I got lost. I highly recommend it for a relaxing stay!

pleasant stay but needs consistency

The spa area provided a relaxing atmosphere, perfect for unwinding after a long day. The tart flambées in the restaurant were a delightful surprise and showcased local flavors.

It was disappointing to find out that the steam option in the sauna wasn't allowed.

The hotel’s decor is elegant with a cozy atmosphere that made it feel welcoming. The accessible design of common areas made it easy for me to navigate, ensuring a comfortable and enjoyable stay throughout my visit.

Improve staff friendliness and communication.